Terms of service

Last Updated: 12/08/2025

Welcome to FloofyPups. By accessing our website, placing an order, or engaging with our services, you agree to the following Terms of Service. Please read them carefully.

1. General

These Terms apply to all visitors, users, and customers of FloofyPups. We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Continued use of our site after any changes constitutes acceptance of those changes.

2. Products & Services

We strive to ensure product descriptions, images, and information are accurate. However, colours and details may vary slightly due to lighting, display settings, or supplier updates. All products are subject to availability, and we may limit quantities or refuse orders at our discretion.

3. Pricing & Payment

  • We reserve the right to change prices at any time without notice.

  • Payment must be made in full before your order is processed.

4. Shipping & Delivery

  • Delivery times are estimates only and may vary due to factors beyond our control.

  • Once your order has been shipped, we are not responsible for delays caused by postal services, customs, or other delivery partners.

5. Returns & Refunds

Please refer to that policy for full details.

6. Limitation of Liability

To the fullest extent permitted by law, FloofyPups is not liable for any loss, damage, or injury arising from the use or misuse of our products. Our liability is limited to the purchase price of the item in question.

7. Governing Law

These Terms are governed by the laws of Australia, and any disputes will be subject to the exclusive jurisdiction of its courts.

8. Contact Information

For questions about these Terms of Service, please contact us at:
📧 woof@floofypups.com